Frequently Asked Questions

Is the exclusive webcam compatible with all devices?
Yes, it is compatible with most devices, including laptops and desktops. It connects via USB and works with major operating systems like Windows, macOS, and Linux. Please check the product page for specific requirements.

How long will my order take to ship?
Standard shipping typically takes 3-5 business days. Expedited options can deliver in 1-2 days. You will receive a tracking number once your order ships.

What if my order is lost or stolen?
If your order is lost or stolen, contact us immediately. We will investigate and offer a solution. In most cases, we provide a replacement or refund.

Can I change the contents of my order?
You can change your order within 24 hours of placing it. Contact customer service to request changes. After 24 hours, modifications may not be possible due to processing.

What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. To initiate a return, please contact customer support for instructions.

Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping costs and times may vary based on the destination.

How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number on our website or the shipping carrier's website to track your order.

What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options. Please check the checkout page for the full list of accepted methods.

How can I contact customer support?
You can contact our customer support team via email, phone, or the contact form on our website. We are available to assist you with any inquiries or issues.